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Return Policy

Item Return
We do not accept returns or exchanges for all products unless the item you purchased is defective. 

If you receive a defective item, please contact us at cs@pcbl.hk with below details
‧order no;
‧product and Qty with defect;
‧the defect/ quality problem; and
‧photo of the defective product and (or) packing box photo if any

Upon receipt of the returned product, we will fully examine it and notify you via e-mail for the result of the defect (product replacement or refund) within a reasonable period of time. 

If the product is confirmed by refund, the refund amount (after discounted if any) will be settled by using the original method of payment.