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Payment & Order

Product Selection & Ordering
Select your desired shade, size or form as relevant and then click "Add to cart". After selecting products for purchase, click the "Shopping Bag" button and enter the checkout page. Follow the onscreen instructions to proceed through the checkout process and submit your order. Please make sure the ordered items and delivery information are correct in order to avoid any delivery delay.

Payment Methods
All transactions on this website are calculated in Hong Kong dollars. Other currencies that are paid by credit card will be exchanged for Hong Kong dollars. Please consult your card issuer for their exchange rate policies.

PC Beauty e-Shop accepts the following means of payment:
‧Credit Card by Paypal (Visa, Mastercard, Unionpay, American Express, and JCB)
‧ Octopus

Order Confirmation
After placing the order and settle the payment, you will receive our confirmation e-mail before the end of the next working day. If an order confirmation does not arrive within the said period of time after submission, please contact us via email cs@pcbl.hk for assistance.

Our order cut-off time will be 9am in terms of business day. For those ordering after 9am, it will be regarded as the next business day's order,  thus the order confirmation will be delayed.

Order Amendment
Order amendment only applicable when editing the delivery and contact person information. Please send us email to cs@pcbl.hk with the order no. and information needed to be revised.

Please take note following points before your request:
‧Any amendment will affect the estimated delivery time
‧No amendment can be made if the order status changed to "Processing" or "Delivered"

Order Cancellation
Order cancellation only available if the order status remains as "Pending". If you would like to cancel the order, kindly send us email to cs@pcbl.hk with the order no. And 5% of administrative fee will be charged on the total discounted amount of each order for the cancellation. 

No cancellation can be made if the order status changed to "Processing" or "Delivered".